Policies
Check-in time is 1:00 p.m. Check-out time is 12:00 p.m.
Most times are negotiable.

RENTAL FEE
Cost is $300 per night, Sunday through Thursday
(with 10 people, that's only $30/person/night!);
or $450 per night Friday and Saturday. There is a 2-night minimum.
A $100 down payment (plus security deposit) is required at the time of reservation.

SECURITY DEPOSIT
Guest(s) are required to secure property with a Security Deposit of $100, which covers damages to the rental unit that may occur during your stay. We understand that accidents happen, so please disclose to management prior to check-out. The $100 security deposit will be refunded within two weeks of departure.

NOT INCLUDED
Bath Towels and toiletries are NOT included. You will need to bring these items.

NIGHTLY MINIMUMS
Please note that there is a 2-night minimum at all times unless prior arrangements have been made.

PAYMENT/CANCELLATION POLICY
All balances are due 30 days prior to the retreat date. If the balance is not received within 30 days of the retreat, your reservation may be canceled with no refund of the deposit. Payments are made by check/money order, certified check, or cash to: Heart 2 Hands, Shari Smith, W8984 S. Lake Rd., Willard, WI 54493. Cancellations made within 90 days of booking will receive a full refund. If you have to cancel or change dates once the final payment has been made, we will make every effort to transfer your payment to another date. Please let us know of cancellations as soon as possible by phone: 715-937-2033 or e-mail: heart2hands@tds.net.

PETS
Absolutely NO pets are allowed at Heart 2 Hands Retreat.

SMOKING
NO SMOKING is permitted inside cabins. Evidence of smoking inside the retreat will result in complete loss of security deposit. Smoking is permitted outside, perferrably off of the deck.

ACCIDENTS
Guest agrees Heart 2 Hands is not liable for any accident or injury whatsoever that may occur on the rental property during occupancy.

MECHANICAL FAILURES/REPAIRS
Heart 2 Hands is not reponsible for mechanical failures including, but not limited to, air conditioning or any other appliance that fails to operate properly during your stay. These failures are beyond our control and no refund or rent reduction will be given. Please report inoperative equipment to Heart 2 Hands. We will make every effort to have repairs done as quickly as possible during reasonable hours.

CHECK-OUT PROCEDURE
Guest(s) shall leave premises in neat and undamaged condition. All dishes must be washed and put away. All food must be removed from refrigerator and cabinets. All trash should be removed and placed outside in large trash container with cover closed. Furniture must be placed in its original location. Sheets and pillowcases are to be stripped from the beds, placed in pillowcase, and left at the foot of the bed. Doors and windows should be locked.

KEYS
The group leader will receive the key code before retreat date. If you have not received this, please call 715-937-2033 before check-in.

RETURNED CHECKS
A $50 service charge will be incurred for any returned checks.

NO EXTRA GUESTS
At this time, the maximum occupancy of the property is 12 adults. Guest agrees that the premises shall not be occupied by more than the number of people stated on the reservation. If the unit is occupied by more than the number of people state, it will result in loss of security deposit.

OTHER
Occupancy in use of premises shall not be such as to distrub or offend neighbors. The use of firearms and fireworks is strictly prohibited.